Terms and Cookie Policy

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Terms and Condtions


This is a legal contract between you, the user, and UK Instant Services Ltd. doing business as www.instantcarpooling.com. By using this web site you agree to be bound by all the terms and conditions of this Agreement. You must be 18 or over to use this web site, and you may use it only where permitted by law. By using this web site you acknowledge your agreement with all of these Terms. If you do not agree to be bound by these Terms and Conditions, do not use this site or any of its services. The Terms and Conditions of use are subject to change at any time without notice. Your use of the services after such changes constitutes acceptance of the changes. UK Instant Services Ltd. provides several features to help ensure your privacy as well as possible in accordance with Internet standards, while collecting from you the information necessary to find carpool matches for you. We will only use your information to help you find carpool matches. Please read these Terms and Conditions.  

UK Instant Services Ltd. uses standard Internet technology and practices to ensure the availability and reliability of its web site and to protect the security of the information stored in it. Unfortunately however, disruptions are always possible as a result of accidents or intentional interference. In no event are UK Instant Services Ltd. or its operators liable for any injuries or losses by any party resulting or arising from the use of this web site. By using the services offered in this site, you agree to assume the risk when using the services offered including, but not limited to, all of the risks associated with any online or offline interactions or associations with other users. You agree that you are responsible to take all precautions necessary prior to and while utilizing the services offered herein. You accept that we have no responsibility for your safety. You also agree to read the safety section below which offers safety suggestions.


You must be 18 years of age or older to use www.instantcarpooling.com website. You may not use www.instantcarpooling.com  where it is prohibited. Regulators having authority in any jurisdiction where laws would negatively impact on the services offered herein are encouraged to notify UK Instant Services Ltd. Strategies will subsequently be implemented to restrict access by residents of that jurisdiction. By using this site, you consent to have us provide your information to the other users of UK Instant Services Ltd as described below, to help you connect with people to share your transportation. UK Instant Services Ltd. confirms email addresses with a registration confirmation code. If your email address is registered on UK Instant Services Ltd., it means that you or someone else with access to your email account has confirmed your trip information. By using this web site you acknowledge that UK Instant Services Ltd. is not responsible for ascertaining who actually controls the email accounts used in our system. By using this site and accepting the Agreement and the Terms and Conditions, you represent and warrant that you have not been convicted of a felony and are not required to register as such or as a sex offender with any governmental agency. UK Instant Services Ltd. does not conduct criminal background screenings on its users. If another person has posted your personal information, such as address, telephone number, email address, or other, on this web site, then please contact us immediately and we will remove the offending information. There is nothing more we can do and we do not accept any liability whatsoever for this type of problem.


UK Instant Services Ltd. provides a service that enables you to contact and meet new people who may have similar transportation needs. UK Instant Services Ltd. cannot and does not ensure the lawful behavior of the people exchanging information through its web site. As a participant, you take full responsibility for ensuring your personal safety when interacting with other people whom you meet through UK Instant Services Ltd. Although we don’t suggest that the following practices will necessarily be affective, they are suggested as examples and illustrations of actions you could take to ensure your personal safety: 

You do not have to disclose your actual home address, work address, or phone numbers, and you do not even have to disclose your permanent email address to other users of UK Instant Services Ltd. Read below for tips to maximize your privacy.

Your initial face-to-face contact with new people should be in a common, populated, public location.

As a passenger, record the driver's license and car registration information of the driver’s car. Obtain a copy of the driver’s insurance card or record the driver’s automobile insurance carrier and policy information.

Carry a mobile or cell phone while driving or being driven in case of an emergency.

As a driver, record the personal information of your riders.

Consider taking pictures of your carpool partners and their cars. Give this information to your friends or family.

Give details of driver or passenger to a friend or family member


UK Instant Services Ltd. only requests the minimal information necessary to perform automatic door- to-door carpool matching. UK Instant Services Ltd. only collects your information to provide you with a ride-sharing service. UK Instant Services Ltd. will not provide your information to anyone else, for any other purpose, unless we are lawfully compelled to do so by a legal authority or to protect or defend UK Instant Services Ltd rights, property or those of third parties, or to protect someone’s safety. We will notify our users by email if their private information is disclosed to third parties. UK Instant Services Ltd. does not send spam and does not employ any intrusive advertising techniques. Please note the following specific privacy-related issues and features: You do not have to use your real name. You identify yourself in our system with any unique login name you desire. You must provide a working email address. Because we allow other users to send you emails if they think you are a good match for their trip, we will only show your trip to other users if you have confirmed that your email address is functional (we send a confirmation email to that address and you must respond to it). For an added measure of privacy, if you desire, you can get yourself another email address (many free email services are available on other web sites) and use that email address for your Instant Carpool email. We do not display your email address to other users. Initial contacts from our matches’ page, from one user to another, go through our mail server. In this way, the email sender does not see the email address that he has contacted. We record these initial contacts in our mail server history. The recipient of the email will see the email address of the sender and may or may not respond to the email. If the recipient responds, he must respond directly to the original sender. That email, and all subsequent emails, is transmitted by and between the parties themselves, with no involvement or record by UK INSTANT SERVICE LTD. We ask you for your home and work addresses. User will decide whether to display these addresses to other users. We will display major road intersections to other users. Also, you may choose to enter a more general address, such as street name alone without house number, or street intersection, instead of your full address. Finally, we certainly do not provide more location information than what is provided by user. In order to better serve our user community, correspondence through this site may be monitored. 

We allow you, as optimal disclosures, to enter your telephone numbers, and we display this information to the other users. The choice is yours to use this feature or not. We allow you to specify your working hours. Coupled with your home address, this information could theoretically create a vulnerability (someone could plan to rob your home while you are at work). However, because of all the other privacy features described above, we believe the information available in UK INSTANT SERVICE LTD. is generally very unlikely to increase your normal level of risk. In any event, you take full responsibility for your use of UK INSTANT SERVICE LTD.., and by using this web site you acknowledge your agreement that UK INSTANT SERVICE LTD... has no liability whatsoever for any problem that arises from its use. You are solely responsible for and assume all liability regarding the information and content you distribute post, transmit or publish through this site and for the interactions resulting from the use of this site. We permit you to enter any text that you desire in your trip description. We recommend that you do not provide specific identifying information, but you can provide whatever information you desire. We reserve the right to edit your trip description to ensure appropriate use of the web site according to our own judgment.

Disclaimer of Warranty

Instant Carpool Corp. grants no warranties of any kind, whether express, implied, statutory or otherwise with respect to the services provided on the site and the information contained herein.  UK INSTANT SERVICE LTD. does not warrant that your use of the services will be secure, uninterrupted, error free, or will meet your requirement. UK INSTANT SERVICE LTD. disclaims liability for the conduct of any of the users of this site or its services and assumes no responsibility for any errors, omissions, interruptions, delays, defects, communications, theft, destruction or unauthorized access to or alteration of the site or user or member communications.

Limitation of Liability

UK INSTANT SERVICE LTD. will not be liable to you or any third person for any indirect, consequential, incidental exemplary, incidental, and special or punitive damages, including lost profits arising from the use of this site or its services. UK INSTANT SERVICE LTD. will not be responsible or liable for any damages 
arising out of your conduct or conduct toward you, either directly or indirectly, including without limitation, bodily injury, emotional distress or property damage arises from the use of this site or its services. Your only remedy if you are not satisfied with your use of this website or our services is to discontinue use of the site and the services.

Acceptable Use

Instant Carpool Corp. reserves the ultimate right to judge acceptable use. UK INSTANT SERVICE LTD. may change, delete or de-activate any user's information as required to ensure acceptable use without any liability whatsoever to any party. Your specific freedoms and restrictions are as follows: You may create, change, de-activate or delete trip information in this web site at any time as needed to help you find other people to share your transportation. You may create multiple trips, but please do not create more than one record for a single trip (do not enter the same trip twice under two different names) because this will clutter the system with duplicate information. If you create a second trip temporarily to 'test' our matching function, please delete one of the trips after your test is completed. If you have more than one trip to match, or if you have one 'standing' trip for your daily commute plus additional trips for one-time events such as cross-country trips, you may create as many trip records as you need (each will require a unique traveler name). If you use the system for one-time trips, please de-activate or delete the trip record after you take your trip. You must communicate with other users in a civil, polite manner. No abusive language will be tolerated. UK Instant Services Ltd. reserves the right to remove the information for any user who does not comply with the spirit of the UK Instant Services Ltd. community, as determined by the operators of UK Instant Services Ltd, without any liability whatsoever to any party. UK Instant Services Ltd. welcomes commercial and/or governmental use of the system by employers, private or public institutions or regional transportation authorities. We also welcome use of our system by transportation companies and organizations including bus services, vanpool services, taxi companies, limousine services, passenger van rental companies, etc. However, all of these uses, and any use other than non-commercial individual use, must be done under contract with UK Instant Services Ltd.


Legal notes

This service is provided solely to assist commuters in identifying potential carpool partners. Instantcarpooling.com does not assess the suitability of individuals to participate in the carpooling program. Visitors use this service at their own risk, and InstantCarpooling.com disclaims any liability in connection therewith. 

Participants are solely responsible for determining whether and when it is appropriate to meet with or share personal information with a potential carpool partner. 

Free Of Charge

UK INSTANT SERVICE LTD. is providing this carpool matching service free of charge. Any agreement made between You and fellow carpoolers regarding cost sharing does not involve UK INSTANT SERVICE LTD. Users are facilitated with online payment option to share fuel cost using third party services referred as “PayPal”. UK Instant Services Ltd will not be liable for any consequences arising from using this PayPal service. This service is allowed for the ease of users in paying each other.  

Personal Information

You consent to UK INSTANT SERVICE LTD collection, use and disclosure of Your email address and full name. You may access, correct and delete your own personal information stored by UK INSTANT SERVICE LTD. by using the website or by emailing the administrator through the "CONTACT US" page. 


You acknowledge and agree that UK INSTANT SERVICE LTD. does not conduct, is in no way responsible for, and does not provide any warranty (express or implied) and/or guarantee of any kind with respect to, any background checks, including without limitation, any Criminal Record/Reference Checks, on the users of this Website. You acknowledge and agree that it is Your responsibility to contact, interview, and research and select the carpool co-participants who are most appropriate for Your needs. You acknowledge and agree that none of the carpool co-participants are in any way acting as employees, officers, directors, agents, joint ventures or are acting in any other kind of similar relationship with UK INSTANT SERVICE LTD. You acknowledge and agree that You will be using the information provided in this Website at your own risk and that UK INSTANT SERVICE LTD. and its Partners are in no way responsible, and provide no warranty (express or implied) and/or guaranty of any kind with respect to, the information provided herein. 

Waiver And Indemnity

In consideration of Your becoming a member with this Website, You acknowledge and agree to waive any and all rights to, or claims for, damages (including special and consequential damages), costs, expenses, proprietary or personal injury (including death), or any other compensation of any kind whatsoever against UK INSTANT SERVICE LTD. and its Partners, including their respective officials, officers, directors, employees, insurers and agents that arise directly or indirectly with respect to your use and/or reliance on the information provided in this Website, Your membership with this Website and/or Your use of the carpool services and agree to indemnify and hold harmless UK INSTANT SERVICE LTD. and its Partners, including their respective officials, officers, directors, employees, insurers and agents for same. 

Without limiting any of the foregoing, you acknowledge and agree that if You are dissatisfied with the carpool matching service or the information provided on this Website, Your sole and exclusive remedy with respect to UK INSTANT SERVICE LTD. and its Partners, including their respective officials, officers, directors, employees, insurers and agents, is to discontinue Your use of the website. 


UK INSTANT SERVICE LTD. reserves the right to modify this Agreement at anytime, without prior notice and such modification shall be effective immediately upon posting on the Website. It is Your responsibility to review this Agreement periodically and make Yourself aware of any modifications. Your continued use of this Site will be deemed to be Your conclusive acceptance of the modified Agreement. 

Read And Understand The Entire Agreement

By viewing, using or posting materials on the Website, or by participating in any programs offered by UK INSTANT SERVICE LTD. You hereby acknowledge that You have read, are familiar with, and agree to the terms and conditions of the Website in their entirety. 



Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. 

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; , will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us via our contact form.